Words Now Speak Louder Than Actions

When I was growing up, there were two common things people said about actions and words. The first was “talk is cheap.” The second was “actions speak louder than words.” For a long time, those statements were true. But today I think we live in a different world, a world where words speak louder than […]

I’m Back

Wow. I can’t believe it’s been 3.5 years since I posted here. I like to write, and have been writing at Investing In AI for a couple years, but my professional and personal lives have been so crazy busy I haven’t gotten around to more general writing. That is about to change again. This blog […]

Does Customer Development Really Matter For Startups?

I was chatting with someone the other day about customer development and I asked a simple question. Now that customer development has become so common among venture backed tech startups, has it moved the needle at all on outcomes? I don’t have any hard data but, it seems to me that just as many startups […]

What Horses, Watches, And Bookstores Can Teach Us About Why Automation Won’t Kill Jobs

A few months ago I spoke on a panel, and I was asked a question that I am always asked about AI and automation – will it kill jobs? And if so, what do we do? The answer I gave surprised many people who said they had never heard an answer like this before so […]